Earlier this month a new “free” 360 review service was launched. Its a DIY, no service, no support, one-size-fits-all product which comes with no advice on how get any value out of the reports. This scenario is a classic case of ‘You get what you pay for.’
How many people would be willing to fly on an airplane that had not been safety checked, had an unqualified pilot in the cockpit, no cabin crew and no baggage handling staff – even if it was absolutely free?
Yet somehow, there are still those who would rather save a few pounds than make a solid investment in their people.
Hard to understand.